Privacy Policy

Our commitment to protecting your personal information.

1. Accountability & Commitment

Martin Ng Personal Real Estate Corporation ("we", "us", or "our") is committed to protecting the privacy and confidentiality of your personal information. We conduct our business in compliance with the British Columbia Personal Information Protection Act (PIPA), the Real Estate Services Act (RESA), and the rules established by the BC Financial Services Authority (BCFSA).

2. Collection of Personal Information

We only collect personal information that is necessary to fulfill the following reasonable purposes:

  • To verify your identity and communicate with you effectively.
  • To provide professional real estate advisory, buying, and selling services.
  • To deliver requested property evaluations and local market insights.
  • To facilitate real estate transactions and draft legally binding contracts.

The types of information we may collect through this website (such as via our Contact Form) include your name, email address, phone number, and specific real estate inquiries.

3. Consent

We will obtain your consent to collect, use, or disclose personal information (except where, as noted below, we are authorized to do so without consent). By submitting your information through our website forms, you consent to our collection and use of that information for the purposes stated above.

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties.

We will only disclose your personal information to third parties when it is necessary to provide you with real estate services (for example, to our brokerage RE/MAX Crest Realty, legal counsel, or financial institutions during an active transaction) or when legally required to do so by governing bodies such as the BCFSA or FINTRAC.

5. Security and Retention

We are committed to ensuring the security of your personal information in order to protect it from unauthorized access, collection, use, disclosure, or copying. We utilize industry-standard digital security measures, secure networks, and strict confidentiality protocols.

We will retain your personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose. Under the Real Estate Services Act, certain transaction records must be legally retained by the brokerage for a minimum of time.

6. Access & Contact Information

You have the right to access your personal information, request corrections, or withdraw your consent at any time. Questions, concerns, or requests regarding this Privacy Policy or our data practices should be directed to our designated Privacy Officer:

Martin Ng

martin@martinng.ca

778-881-8881

RE/MAX Crest Realty, #290 - 3631 No. 3 Road, Richmond, BC V6X 2B9